Frequently Asked Questions
The Most Common FAQs
Unitracker Vehicle Solutions fleet tracker is a fleet management system combined with a tracking hardware device that is latched onto a fleet or asset discreetly to follow its real-time location. The system collects data via satellite and transmitters including but not limited to speed, temperature, engine status, idling, route information and fuel consumption in real-time to generate a comprehensive report. Business owners and fleet managers can analyse these reports to take appropriate decisions to ensure the safety of their assets and to strategise for business growth.
The system uses Global Navigation Satellite System (GNSS) technology to determine a vehicle’s current location. Each vehicle transmits an electronic signal to constellations of orbiting satellites over the Earth which continuously relays this information back to a specified electronic device. The vehicle information is then displayed on digital maps, allowing the authorised user to watch speed and mark exact whereabouts, etc.
Unitracker tracking systems can save your costs. It makes business faster and fleet management easier as well as more secure and accurate.
It collects vitals about your fleet in real-time and presents them as a report for you to analyse and make decisions. These reports will enable you to project costs accurately to assess your business’s position and improve the decision-making process.
Moreover, accurate information on delivery times or pickups and routing systems can help you avoid traffic and find the quickest route, which can optimise operations.
Unitracker Vehicle Solutions provide a comprehensive managed fleet tracking service and solution to the following business sectors:
- Construction
- Corporate and Government:
- Courier & Delivery
- Emergency Services
- Healthcare Services
- Local Authority
- Mining
- Passenger Transport
- Refrigerated Transport
- Rental
- Transport & Logistics
- Utilities
Unitracker Vehicle solution increases your fleet’s visibility and provides you with surveillance capabilities that can prevent you from being unaware of its state on the road, which can result in lost profits, poor productivity and missed opportunities. Regardless if you are a small or large enterprise business, they all engage in the same challenges. Knowing how your vehicles are performing using Unitracker tracking devices will increase productivity with a full view of your vehicle’s daily operations in real-time view.
Here’s a small breakdown of why Unitracker is the best company to provide and support for all your fleet tracking needs:
Here’s a small breakdown of why Unitracker is the best company to provide and support for all your fleet tracking needs:
- Decrease fuel consumption, vehicle maintenance and repair cost
- Reduce total miles driven
- Reduce staff overtime
- Reduce admin time with reliable mileage and timesheets
- Reduce private use
- Reduce unnecessary journeys
- Reduce vehicle insurance cost
- Increase efficient routing
- Increase and boost productivity
- Check closet job allocations
- Re-routing lost drivers, notifications for predetermined events
- Improve vehicle utilisation, generate movement, events and trips
- Vehicle speed checks
- Get actionable insights into fleet performance
- Get alerts when vehicles enter and leave defined zones, define and manage locations, stops and zones
- Improve driving styles with analysis reports
- Real-time ETA’s, track deliveries and monitor trips for improved productivity
- Keep vehicle safe from theft and damage, ensure the safety of drivers
- Identify and manage drivers
- Accurate customer billing
Unitracker tracking device is located within the vehicle, which is the transmitter that is discreetly fitted into each vehicle on the system and transmits information. Sending information in report formats such as speed, fuel consumption, engine status, route information, engine idling to list a few. Data is then transmitted via satellite from the vehicle to people who are authorised to look at it on their electronic devices.
Unitracker Live is the perfect software for providing greater security for your vehicle. It is compatible with every type of vehicle, making it suitable for all car owners.
Since Unitracker Live is available worldwide, there are no restrictions on vehicle tracking regardless of your country. You may enjoy the same impressive technology that is provided to our customers in the United Kingdom.
Thanks to its real-time approach, Unitracker Live keeps you aware of your vehicle’s location and condition 24/7 throughout the entire year. This cloud-based platform has been designed to maximise your vehicle’s safety no matter the distance between you and your car.
Owing to its superior development, you may access your account from your personal computer, tablet or smartphone.
Enjoy the seamless performance of the Unitracker Live mobile application that is available for Android and iOS smartphones around the world. You will be able to check the status of your vehicle through sensors and pinpoint its precise location on the map.
Since Unitracker Live is available worldwide, there are no restrictions on vehicle tracking regardless of your country. You may enjoy the same impressive technology that is provided to our customers in the United Kingdom.
Thanks to its real-time approach, Unitracker Live keeps you aware of your vehicle’s location and condition 24/7 throughout the entire year. This cloud-based platform has been designed to maximise your vehicle’s safety no matter the distance between you and your car.
Owing to its superior development, you may access your account from your personal computer, tablet or smartphone.
Enjoy the seamless performance of the Unitracker Live mobile application that is available for Android and iOS smartphones around the world. You will be able to check the status of your vehicle through sensors and pinpoint its precise location on the map.
Yes! Companies have a come a long way from the paper-based and spreadsheet software days. Gone are the days the management team have to manually fill in timesheets, location of assets, usage of assets and keeping a track of asset location.
Yes! Companies have a come a long way from the paper-based and spreadsheet software days. Gone are the days the management team have to manually fill in timesheets, location of assets, usage of assets and keeping a track of asset location.
Yes! Companies have a come a long way from the paper-based and spreadsheet software days. Gone are the days the management team have to manually fill in timesheets, location of assets, usage of assets and keeping a track of asset location.
Cost FAQs
The cost of the system depends on the following factors:
- The number of fleet vehicles and assets that need to be tracked, more vehicles, more cost.
- Level of functionality and software required.
You can lease the Unitracker system starting from £8.99 a month.
In simple terms, the price varies depending on the size and requirement of your business. To approximate the cost for your business, find the pricing plans for the Unitracker Vehicle Solutions system depending on the business size/number of vehicles.
Currently, Unitracker Vehicle Solutions are not insurance approved as our devices are used for fleet vehicles. As of now, we are working with Thatcham to obtain the security certification which is required to become insurance approved.
Yes, we offer very competitive lease rates starting from £8.99 a month.
We accept payment through the following:
- Online credit/debit card payment
- Direct Debit
- BACS
- Paypal
Purchasing or leasing the Unitracker Vehicle Solution is an investment that can propel your business forward.
It brings together these dynamic modules to make vital information about your fleet business available at your fingertips, accessible from anywhere, anytime and through any type of device.
The information gathered and presented by the system using sensors and software components can enhance decision-making processes, improve employee safety, increase accountability, improve productivity and decrease unnecessary downtime that ultimately decreases operational costs. Moreover, with the monitoring and management of drivers using Unitracker, businesses can avoid fraudulent insurance claims. Now, you’re doing the same business but with more efficiency.
For more benefits, see the benefits in 13.
It brings together these dynamic modules to make vital information about your fleet business available at your fingertips, accessible from anywhere, anytime and through any type of device.
The information gathered and presented by the system using sensors and software components can enhance decision-making processes, improve employee safety, increase accountability, improve productivity and decrease unnecessary downtime that ultimately decreases operational costs. Moreover, with the monitoring and management of drivers using Unitracker, businesses can avoid fraudulent insurance claims. Now, you’re doing the same business but with more efficiency.
For more benefits, see the benefits in 13.
These benefits are the most important to any business with a fleet:
- Save on fuel costs Unitracker Vehicle Solutions device can help get rid of fuel waste by eliminating wasteful fuel activities quickly by reducing idling times, minimising mileage by dispatching the closest vehicle, improving route efficiency and reducing unsafe or ‘heavy-handed’ driving methods and eliminating fuel theft.
- No more logbooks Unitracker eliminates the necessity for logbooks and time-consuming FBT reporting. A real-time, web-based Unitracker Live GPS vehicle tracker will keep accurate records of the time spent on the road, locations visited, break times and distances travelled, removing the need for paper logs, filling which is a tedious task administrative task.
- Decrease fleet management costs Keep your fleet on the road and spend less money on unforeseen repairs with preventative maintenance scheduling. With an accurate record of miles/kilometres driven in your fleet cars, the Unitracker Vehicle Solutions GPS vehicle tracking system will show you when the fleet vehicle is due for maintenance.
- Faster dispatch to jobs With a Unitracker Vehicle Solutions GPS vehicle tracking system installed, you will be able to see where your fleet vehicle is exactly located, which allows the fleet management team to simply and efficiently dispatch the closest vehicle to the subsequent job, saving precious time and increasing profitability.
- Remove employee fraud A Unitracker Vehicle Solution GPS vehicle tracker will ensure that you can view the exact location of your employees, which can ensure that the employees are not using the fleet vehicle for unauthorised purposes. The fleet management team shall also be able to check if an employee is using a fleet vehicle outside standard working hours, to complete side jobs or the other suspicious activity.
- Increase route efficiency You can save money on fuel by checking what route your employees use to get to every job.
- Increase invoicing and timesheet accuracy Unitracker Vehicle Solutions software applications allow the fleet management team to come up with accurate employee records and customer invoices which reduces timesheet fraud and customer complaints. If excessive time is being taken at a delegated stop, you’ll be able to be alerted to the current situation to enhance efficiency and reduce cost overruns.
At Unitracker Vehicle Solutions, we offer a number of packages varying in features, functionality and complexity. Each package is designed to benefit certain types of businesses that require fleet management.
Firstly, the exact needs must be confirmed and what you want to achieve with our companies’ service. Our sales team can assist you in finding an appropriate match for your business that fulfils your requirements to ensure maximum benefit. Once the requirements are confirmed, we can provide a demonstration of packages that meets the company’s criteria.
If you’re unsure about the various Unitracker Vehicle Solution packages have to offer, simply contact us at info@unitracker.co.uk or call on 01274 214 834 and speak to our expert sales team for your free no obligation product demonstration and quote
Firstly, the exact needs must be confirmed and what you want to achieve with our companies’ service. Our sales team can assist you in finding an appropriate match for your business that fulfils your requirements to ensure maximum benefit. Once the requirements are confirmed, we can provide a demonstration of packages that meets the company’s criteria.
If you’re unsure about the various Unitracker Vehicle Solution packages have to offer, simply contact us at info@unitracker.co.uk or call on 01274 214 834 and speak to our expert sales team for your free no obligation product demonstration and quote
Yes, there is a reasonable fee for the removal of a vehicle tracker, and you may request a quote.
Training & After-Sales Support FAQs
Yes, full training will be provided to any of the Unitracker Vehicle Solutions products purchased directly. Moreover, onsite training will be available to larger fleet users, with ongoing support.
We deliver a hands-on training method to ensure fleet managers gain the maximum benefits according to their trades and use of the product. Although our Unitracker Vehicle Solutions systems are highly intuitive and easy to use, many of our customers benefit from that little bit more support that our training provides.
We deliver a hands-on training method to ensure fleet managers gain the maximum benefits according to their trades and use of the product. Although our Unitracker Vehicle Solutions systems are highly intuitive and easy to use, many of our customers benefit from that little bit more support that our training provides.
The sale of a Unitracker Vehicle Solutions fleet tracking system is the start of our business relationship. Our dedicated team takes pride in supporting our customers from the time the tracking devices are installed to the next renewal.
If you have any questions, or in the unlikely event that you have a problem we provide after-sales support via all communication portals like phone, WhatsApp, email, text, online chat, etc.
If you have any questions, or in the unlikely event that you have a problem we provide after-sales support via all communication portals like phone, WhatsApp, email, text, online chat, etc.
Warranty & Repairs FAQs
Unitracker Vehicle Solutions guarantees its products to be free of any manufacturing defect for a period of 24 x months, except batteries that have a reduced 6 x months warranty period. However, with amended agreements, warranty periods can be extended on request.
For more detailed information, please get in touch with our sales manager. If a product should fail within this specific warranty time, the product can be:
Unitracker Vehicle Solution’s products are intended to be used by persons with training and experience. Any other use renders the limited warranties expressed herein and all implied warranties null and void and the same are hereby excluded. Also, excluded from this limited warranty are all incidental or consequential damages including but not limited to, loss of use or revenue, loss of time, inconvenience or any other economic loss.
For more detailed information, please get in touch with our sales manager. If a product should fail within this specific warranty time, the product can be:
- Repaired
- Replaced with a new product
- Replaced with an equivalent repaired product fulfilling the same functionality
- Repaired at an agreed cost if out of warranty.
Unitracker Vehicle Solution’s products are intended to be used by persons with training and experience. Any other use renders the limited warranties expressed herein and all implied warranties null and void and the same are hereby excluded. Also, excluded from this limited warranty are all incidental or consequential damages including but not limited to, loss of use or revenue, loss of time, inconvenience or any other economic loss.
Installation FAQ’s
You have the option to install the tracker on your own or avail the services of our experts for professional installation. If you would like our experts to install the vehicle trackers you have ordered, we will send them the package directly, and they will schedule a meeting with you at your convenience.
Typically, it takes an hour to install the Unitracker Vehicles Solution tracker per fleet vehicle.
Typically, it takes an hour to install the Unitracker Vehicles Solution tracker per fleet vehicle.
Our experts install the vehicle trackers at a designated location on the vehicle to maximise the level of discretion so that they may remain undetected in case of theft.
Since Unitracker offers custom vehicle tracking solutions, the cost of installation and setup may differ from client to client. You may request a quote depending on your requirements
If you are going to sell your vehicle, we can easily remove the tracker and place it on another vehicle that you own. Contact us directly to get ideal solutions in this case.
Unitracker Live is a cloud-based platform for maximum security and greater accessibility for users. You can access the application via any browser and internet connection. Only the Unitracker Live mobile application has to be installed on your phone.
We offer custom vehicle tracking solutions, so there is no default size for our vehicle trackers. Unitracker provides portable trackers with additional batteries and a case that may be attached to your vehicle.
Yes, Unitracker provides additional batteries for portable vehicle trackers. Some models are equipped with an internal battery that operates independently of the main power source. You may set an alert in case it is detached from the main power.
We offer a custom solution for vehicle tracking, which may involve multiple logins. In the case of multiple users, you may also restrict some sections of the dashboard if you see fit.